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In an emergency, always call the general emergency number 112 and act according to the instructions received on the telephone.
Guidelines for accidents at school
Children and Adolescents' Outpatient Clinic provides specialist level examinations and care for patients who are under 20 years old and reside in Turku.
When your child becomes ill, primarily contact your local health station or a private clinic where a doctor assesses the situation and, if needed, writes a referral to follow-up treatment, for example, to Children and Adolescents’ Outpatient Clinic.
Address:
Itäinen Pitkäkatu 30, 20700 Turku
Booking an appointment:
Tel. +358 (0)2 266 1155, Mon-Thu 8.00–16.00 and Fri 8.00–14.00

The first place to seek help for mental health related matters is a health station. Common problems related to mental health are, for example, prolonged stress, sleeping disorders, depression, anxiety, and panic symptoms. You should not delay seeking help because early support can prevent the development of serious problems. Mental health services are given also in Mother and Child Welfare Clinics, School Health Care, Social Services, and Home Care for the Elderly.

Vamos Turku is a service produced by Helsinki Deaconess Institute. It offers support in the form of individual and group training for 12–19-year olds.
The training supports the growth and well-being of the youth both at home, in school, and during free time. We can help with matters related to the youth’s school attendance, coping, becoming independent, social relationships, or free time. The training is walking with the youth and supporting him/her through the changes. The training is based on the youth’s own goals, wishes, and needs.

Vaccinations at school are given according to the National Immunization Programme in effect at the given time.
The vaccinations of the child or young person are checked at health check-ups. If the child is a resident in Turku, the information about the child’s vaccinations is transferred from the child welfare clinic to school health care as the child starts school.
The school nurse and school doctor conduct individual health check-ups to the students at regular intervals.
Each health check-up includes health counselling. The subject matters of the counselling vary between years. The occasions and contents of the check-ups are based on the legislation concerning school and student health care (338/2011).
Health check-ups can be conducted also at other times if it is necessary for determining the student’s state of health.
School Health Care serves in all matters related to the physical and mental health of a comprehensive school student.
The school nurse and doctor can be contacted through School Health Care. In all matters related to the well-being of a student the school nurse should be contacted first.
An appointment to the school doctor must always be arranged through the school nurse.
In urgent cases of illness and outside school hours the primary place for care is the student’s own local health station.

First-year students are called for a physical examination, but it is also possible to seek an appointment for a physical examination on one’s own initiative. In such case please contact the public health nurse of your academy.
Student Health Care provides health care services for students studying in upper secondary school and vocational school. The services are meant for students in lines of study which entitle student financial aid, with the following exceptions:

You should check the validity of your vaccinations six months before your planned trip abroad.
You can get additional information about the vaccinations you need by calling the Vaccination Advice for Tourists help number +358 040 674 8822. The helpline is available on Wednesdays between 13.00 and 15.00. The helpline is closed during weeks 1, 8, 23–32 and 52.
Additional information about vaccinations and other health instructions for tourists are available in Finnish via the links on the right.

If your illness has lasted for over three months or is permanent, you have a right to receive medical supplies in accordance with your medical treatment plan free of charge. As a client of Turku health centre you can pre-order the supplies and reclaim them from the Medical Supplies Distribution pickup point after three weeks.
Both the Medical Supplies Distribution pickup point and nurses’ practice are located in the area of the Mäntymäki hospital. Book an appointment for a nurse if you need guidance in the use of medical supplies.

School psychologists work in basic education, upper secondary schools and vocational institutions.
The parents, school or the student him/herself can contact the school psychologist when something related to the child’s development, upbringing, learning or emotional life raises concern. The school psychologist may be contacted by phone or through the Wilma student administration system.
The school psychologist conducts psychological examinations in order to detect learning difficulties, behavioural problems and concentration problems, for example.

Services supporting the well-being of children and adolescents consist of social and health services, services supporting studying and employment, and services promoting sports and physical exercise.
The aim of the services is to support the development and wellbeing of children and to give adolescents the skills and preconditions for a balanced life.

The Immigrant Office provides health services for a period of up to three years to refugees and asylum seekers who have received a positive residence permit decision. Returnees from Ingria and the migrant spouses of refugees receive information on health care services and a medical check-up by a public health nurse. After this, health care services are provided by local health stations.
The Immigrant Office employs a doctor, four public health nurses, a practical nurse and a psychologist. A public health nurse will invite you for your first visit.

Work and Livelihood includes services for unemployed residents of Turku. The aim of the services is to help people find employment and to secure their minimum income.
The services include counselling and guidance in finding employment, as well as rehabilitative work activities. Debt counsellors assist private households or small entrepreneurs with problems related to incurring of debt.
