If your appointment to a health centre doctor or nurse requires a check-in, please arrive approximately fifteen minutes in advance. Take your KELA card (social insurance card) with you.
Doctors’ appointments are subject to a fee. If you have a right to be exempted from paying, please check in at the office of the health centre and present your proof. If you do not have the proof with you, please tell us and bring the proof after your appointment as soon as possible, so that we can cancel your invoice.
When you call a health station, a nurse will evaluate your situation and in urgent cases will guide you to a practice during the same day. In non-urgent cases you may also book an appointment for a nurse or doctor via the electronic service.
The health stations’ telephone lines for appointment booking are open from Monday to Friday between 8.00 and 15.30. Please see your health station's contact information for possible exceptions to the opening hours. Listen to the instructions given by the phone service carefully:
Your local health station is your primary provider of health care services in all cases of accidents and illness.
Who to contact about health issues?
Are you experiencing clear symptoms such as a cough or sore throat? Fill in a symptom evaluation form in the Omaolo service. If you cannot find a suitable form, take the general symptom survey.